cv466's Privacy Policy
cv466's complete and transparent policy on how your personal information is collected, stored, and used is described here.
Scope and Purpose
cv466 places the highest importance on the privacy of players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and protect the personal information of users of our website and services.
By starting to use our platform or creating an account, you will be considered to have read and agreed to the terms of this Policy. If this Policy changes, we will notify you accordingly.
This Policy applies only to cv466's own platform. We are not responsible for the privacy of third-party websites or services.
What Information We Collect
cv466 may collect the following types of personal information as needed to operate its services:
1.1 Identity Information
- Full name and date of birth
- Email address
- Mobile number
- Identity verification documents (National ID card or passport)
1.2 Financial Information
- Mobile banking numbers (bKash, Nagad, Rocket)
- Transaction history — records of deposits and withdrawals
- Account balance information
1.3 Technical Information
- IP address and device type
- Browser type and version
- Operating system
- Log data related to the time and manner of platform use
- Information obtained from cookies and similar tracking technologies
1.4 Gaming Behaviour Information
- Game play history and results
- Betting patterns and preferences
- Bonus and promotion usage information
We collect only the information that is necessary. Collecting excessive or irrelevant information is against our policy.
Methods of Data Collection
cv466 collects your information in various ways:
2.1 Information Provided Directly
We collect information you provide directly during account registration, the identity verification process, deposit or withdrawal requests, and when contacting the support team.
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically — such as your device information, page visit data, and logs of your activity on the platform.
2.3 Cookies and Tracking Technologies
cv466 uses cookies to improve your browsing experience, remember your login status, and operate the platform's services. You can control cookies by changing your browser settings, though doing so may limit some features.
2.4 Information Received from Third Parties
Necessary information may also be received from authorised third-party service providers for identity verification or payment processing purposes.
Purpose of Data Use
The information you provide is used only for the following legitimate purposes:
3.1 Service Delivery and Operations
- Account creation and verification
- Transaction processing — deposits and withdrawals
- Maintaining and improving gaming services
- Providing bonuses and promotions
3.2 Security and Fraud Prevention
- Keeping accounts secure and preventing unauthorised access
- Detecting financial fraud and suspicious activity
- Completing the identity verification (KYC) process
3.3 Customer Service
- Providing support via live chat and email
- Answering account-related enquiries
- Dispute resolution and complaint processing
3.4 Service Improvement
- Monitoring and improving platform performance
- Personalising the user experience
- Planning new features and services
3.5 Communications
Your contact information may be used to send important account updates, security notifications, and relevant promotional information. You have the option to opt out of promotional communications at any time.
Data Sharing and Disclosure
cv466 does not sell or lease your personal information to any third party. Information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure maintenance. These partners operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed to comply with court orders, legal proceedings, or legitimate requests from regulatory authorities. In such cases, only the requested information is provided.
4.3 Fraud and Security
cv466 reserves the right to provide information to relevant authorities to prevent serious fraud, money laundering, or any other illegal activity.
Without your consent, no information is ever given to third parties beyond the limits stated above.
Data Security Measures
cv466 uses industry-standard technologies and processes to keep your information secure:
5.1 Encryption
SSL/TLS encryption is active on our platform. As a result, all data exchanged between your browser and our servers is encrypted and cannot be read by third parties.
5.2 Secure Data Storage
Sensitive information is stored in a secure and controlled environment. Account passwords are stored in hashed form — no staff member or system can read them directly.
5.3 Access Control
Only authorised staff have access to the information they need. All access is logged and reviewed regularly.
5.4 Security Reviews
Our security measures are tested regularly and updated over time to keep your information protected from new types of cyber threats.
Important: Never share your account password with anyone. No cv466 staff member will ever ask for your password.
Data Retention Period
cv466 stores your information only for as long as necessary:
6.1 Active Account
All necessary information is retained while your account is active. This is required to maintain service quality and fulfil legal obligations.
6.2 After Account Closure or Deactivation
Even after an account is closed, transaction records and identity verification information may be retained for a specified period in accordance with legal and regulatory requirements. Once this period has passed, information is securely deleted or rendered unreadable.
6.3 Data Deletion Requests
If there are no legal or contractual obligations, you may request that your information be deleted. Please contact [email protected] regarding this.
Your Rights
As a cv466 user, you have the following rights regarding your own information:
7.1 Right to Access
You may request to know what information we hold about you.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction.
7.3 Right to Erasure
You have the right to request deletion of your information in certain circumstances, though this may be limited where legal or contractual obligations exist.
7.4 Right to Object to Processing
You may object to your information being used for marketing purposes and opt out of promotional communications.
7.5 Right to Data Portability
You have the right to request a copy of your own information in a portable format.
To exercise any of the above rights, email [email protected]. We will respond as soon as possible.
Protection of Minors
cv466's services are strictly for those aged 21 and above. We do not intentionally collect information from any minor.
If for any reason we confirm that a user is under the age of 21, their account will be immediately closed and the relevant information will be deleted.
If a minor accidentally creates an account on our platform, a parent or responsible adult may inform us at [email protected].
Policy Changes and Updates
cv466 reserves the right to change or update this privacy policy as needed. If there are important changes:
- The "Last Updated" date at the top of this page will be changed.
- Registered users will be notified via email or platform notification.
- Continued use of the platform after an update will be considered as acceptance of the new policy.
For significant changes, users will be given sufficient time to review the new policy. We always strive to keep our policies transparent and easy to understand.
Contact Us
If you have any questions, concerns or requests regarding this privacy policy, please contact us:
Email Support
Write to us about any privacy-related matter:
[email protected]
Live Chat
Our support team is available on 24/7 live chat to assist you in Bengali and English.
For more information, visit our About Us, Terms & Conditions and Responsible Gaming pages.